Piloting a novel medical student virtual discharge counseling process in the time of the COVID-19 pandemic.

ABSTRACT:

Background

During the COVID-19 pandemic, we identified a gap in adequate discharge counseling for COVID-19 patients in the Emergency Department. This was due to high patient volumes and lack of patient education regarding a novel disease. Medical students were also restricted from clinical areas due to safety concerns, compromising their clinical experience. We piloted a novel program in which medical students served as virtual discharge counselors for COVID-19 patients via teleconference. We aimed to demonstrate an impact on patient care by examining the patient bounce back rate as well as assessing medical student education and experience.

Methods

This program was piloted in a tertiary care Emergency Department. Medical student volunteers served as virtual discharge counse

SUBMITTER: Leybov V 

PROVIDER: S-EPMC9836838 | biostudies-literature | 2023 Jan

REPOSITORIES: biostudies-literature