Exploratory Descriptive Analysis of Smart Speaker Utilization in the Emergency Department During the COVID-19 Pandemic.

ABSTRACT:

Background

In March 2020, the U.S. Department of Health and Human Services Office for Civil Rights stated that they would use discretion when enforcing the Health Insurance Portability and Accountability Act regarding remote communication technologies that promoted telehealth delivery during the COVID-19 pandemic. This was in an effort to protect patients, clinicians, and staff. More recently, smart speakers-voice-activated, hands-free devices-are being proposed as productivity tools within hospitals.

Objective

We aimed to characterize the novel use of smart speakers in the emergency department (ED).

Methods

A retrospective observational study of Amazon Echo Show® utilization from May 2020 to October 2020 in a large academic Northeast health system ED. Voice commands

SUBMITTER: Franco J 

PROVIDER: S-EPMC9837211 | biostudies-literature | 2023 Jan

REPOSITORIES: biostudies-literature