Read and accepted? Scoping the cognitive accessibility of privacy policies of health apps and websites in three European countries.

ABSTRACT:

Objective

Trust and accessibility are vital to adoption of health and wellness apps. This research scoped three elements of cognitive accessibility of health app privacy policies: availability, ease of navigation, and readability.

Methods

For this cross-sectional study, quantitative data collected in the Netherlands, Sweden, and the United Kingdom included: whether privacy information was in a country's official language (availability); number of distracting visual elements (ease of navigation); word count and Common European Framework of Reference (CEFR) reading level (readability). Health app privacy policies were compared to policies from a purposively selected sample of websites, and to benchmarks, including CEFR reading level B1.

Results

Health app privacy polici

SUBMITTER: Neal D 

PROVIDER: S-EPMC9869200 | biostudies-literature | 2023 Jan-Dec

REPOSITORIES: biostudies-literature