Telework quality and employee well-being: Lessons learned from the COVID-19 pandemic in Italy.

ABSTRACT: The coronavirus disease 2019 (COVID-19) forced organisations to implement intensive telework for many of their workers overnight. This scenario was completely new, and the emergency caused by COVID-19 created the possibility of experimenting with new ways of working with an unknown impact on employee well-being. Drawing on previous literature, we defined a model of telework quality consisting of the following four core domains: agile offices within organisations, functional remote workstations, flex-time and engaging management. We identified two high-quality and low-quality telework profiles using latent profile analysis on a data sample of 2295 insurance and financial sector employees. Demographic, occupational and procedural characteristics were associated with the probability of being

SUBMITTER: Miglioretti M 

PROVIDER: S-EPMC9877874 | biostudies-literature | 2022 Dec

REPOSITORIES: biostudies-literature