Life after lockdown: The experiences of older adults in a contactless digital world

ABSTRACT:

Introduction

The digital response to the Coronavirus (COVID-19) pandemic and its effects on the lives of older adults has been well-documented, but less is known about how they experienced the post-lockdown re-emergence into a relatively contactless digital society.

Methods

We report the findings from a qualitative survey (n = 93) and subsequent interviews (n = 9) with older adults aged 50+, where they describe their struggles with some of the newly implemented digital interactions. These struggles cover a range of settings but include using contactless payments, QR codes and apps to facilitate transactions in cafes, bars, and restaurants.

Results

A thematic analysis of our data revealed the intrinsic (e.g. digital literacy) and extrinsic (e.g. malfunctioning tec

SUBMITTER: Morrison B 

PROVIDER: S-EPMC9880547 | biostudies-literature | 2022 Jan

REPOSITORIES: biostudies-literature