The effectiveness of tele-triage during the COVID-19 pandemic: A systematic review and narrative synthesis.

ABSTRACT:

Background

Telehealth services were used by healthcare centers during the COVID-19 pandemic in order to identify and manage patients at the forefront of the healthcare system. As one of these technologies, tele-triage refers to the assessment of a patient's health status through telephone or another means of communication and recommending treatment or providing appropriate referrals in emergency rooms and primary care offices. This study aimed to perform a systematic review of the evidence on the effectiveness of tele-triage, as one of these technologies, during the COVID-19 pandemic.

Methods

Medline (via PubMed), Scopus, and Web of Science databases were searched for relevant English articles published since the pandemic's onset until December 30, 2021. Studies investigatin

SUBMITTER: Farzandipour M 

PROVIDER: S-EPMC9892819 | biostudies-literature | 2023 Jan

REPOSITORIES: biostudies-literature