Dataset Information
Elements of patient satisfaction: An integrative review.
Ontology highlight
ABSTRACT: Aim
To summarize the scientific literature on the elements essential to understanding a nursing definition of patient satisfaction.Design
Whittemore and Knafl's methodology was used for this integrative review.Methods
Articles were included if the studies they explored patient satisfaction in patient populations and measured patient satisfaction using standardized, validated instruments. Elements in this review were defined as the essential components that create the complex concept of patient satisfaction.Results
Thirty articles were found and analysed in full. Five definitions of patient satisfaction were used, all of which were at least 20 years old. Twenty-two different measures of patient satisfaction were used, six of which were nursing-specific. Sixty-eight elements of patient satisfaction were studied in the included articles. Forty-three elements were reported as having a significant relationship with patient satisfaction, 25 were reported as having no significant relationship. Eight elements had both significant and non-significant relationships.
SUBMITTER: Goodrich GW
PROVIDER: S-EPMC9912404 | biostudies-literature | 2023 Mar
REPOSITORIES: biostudies-literature
Publications
Elements of patient satisfaction: An integrative review.
Nursing open 20221028 3
<h4>Aim</h4>To summarize the scientific literature on the elements essential to understanding a nursing definition of patient satisfaction.<h4>Design</h4>Whittemore and Knafl's methodology was used for this integrative review.<h4>Methods</h4>Articles were included if the studies they explored patient satisfaction in patient populations and measured patient satisfaction using standardized, validated instruments. Elements in this review were defined as the essential components that create the comp ...[more]