Multisite analysis of patient experience scores and risk of hospital admission: a retrospective cohort study.

ABSTRACT:

Background

Routinely collected patient experience scores may inform risk of patient outcomes. The objective of the study was to evaluate the risk of hospital admission within 30-days following third-party receipt of the patient experience survey and guide interventions.

Methods

In this retrospective cohort study, we analyzed Hospital Consumer Assessment of Healthcare Providers and Systems surveys, January 2016-July 2019, from an institution's 20 hospitals in four U.S. states. Surveys were routinely sent to patients using census sampling. We analyzed surveys received ≤60 days following discharge from patients living ≤60 miles of any of the institution's hospitals. The exposures were 19 survey items. The outcome was hospital admission within 30 days after third-party receipt o

SUBMITTER: Hydoub YM 

PROVIDER: S-EPMC9928911 | biostudies-literature | 2023 Feb

REPOSITORIES: biostudies-literature