Is telemedicine a holy grail in healthcare policy: clinicians' and patients' perspectives from an Apex Institution in Western India.

ABSTRACT:

Background

This study aimed to explore the perception of doctors regarding telemedicine consultations and the level of patient satisfaction with the services received through teleconsultations.

Methods

This cross-sectional study was conducted on clinicians who provided teleconsultations and patients who received teleconsultations in an Apex healthcare institution in Western India. Semi-structured interview schedules were used to record the quantitative and qualitative information. Clinicians' perceptions and patients' satisfaction were assessed using two different 5-point Likert scales. Data were analyzed using SPSS v.23 using non-parametric tests (Kruskal Wallis and Mann-Whitney U).

Results

A total of 52 clinicians who delivered teleconsultations and 134 patients who

SUBMITTER: Gupta N 

PROVIDER: S-EPMC9930698 | biostudies-literature | 2023 Feb

REPOSITORIES: biostudies-literature