Smart product-service systems in the healthcare industry: Intelligent connected products and stakeholder communication drive digital health service adoption.

ABSTRACT: Smart product-service systems (PSSs) have emerged as a solution for the ongoing digitalization of products and services, especially during the COVID-19 pandemic and under social distancing. However, the conditions for smart PSS adoption remain unclear, requiring the identification of driving attributes and the interrelationships of the attributes for smart PSS implementation in the healthcare industry. This study contributes by determining the cause-effect interrelationship among smart PSS attributes and by identifying and prioritizing the criteria that drive smart PSS adoption in chronic disease management. The study constructed a five-aspect theoretical model to deepen the understanding of digital health service adoption drivers. Data were collected from 233 healthcare industry practitio

SUBMITTER: Negash YT 

PROVIDER: S-EPMC9937901 | biostudies-literature | 2023 Feb

REPOSITORIES: biostudies-literature