Improving Communication in Nursing Homes Using Plan-Do-Study-Act Cycles of an SBAR Training Program.

ABSTRACT:

Background

Incomplete communication between staff and providers may cause adverse outcomes for nursing home residents. The Situation-Background-Assessment-Recommendation (SBAR) tool is designed to improve communication around changes in condition (CIC). An adapted SBAR was developed for the Centers for Medicare and Medicaid Services demonstration project, OPTIMISTIC, to increase its use during a resident CIC and to improve documentation.

Methods

Four Plan-Do-Study-Act (PDSA) cycles to develop and refine successive protocol implementation of the OPTIMISTIC SBAR were deployed in four Indiana nursing homes. Use of SBAR, documentation quality, and participant surveys were assessed pre- and post-intervention implementation.

Results

OPTIMISTIC SBAR use and documentation qua

SUBMITTER: Kay S 

PROVIDER: S-EPMC9981342 | biostudies-literature | 2023 Feb

REPOSITORIES: biostudies-literature