Empathy Expression in Interpreted and Noninterpreted Care Conferences of Seriously Ill Children.

ABSTRACT:

Background and objectives

Clinician empathy is associated with improved communication and clinical outcomes. We hypothesized that, when clinicians express empathy, families are more likely to deepen discussions, and that clinicians express less empathy in care conferences with language interpretation.

Methods

Prospective, mixed methods cohort study of English and interpreted audio-recorded transcripts of care conferences for pediatric patients with serious illness hospitalized at a single urban, quaternary medical institution between January 2018 and January 2021. Directed content analysis identified empathic opportunities, clinician empathetic statements or missed opportunities, and family responses. Clinician empathic statements were "buried" if immediately followed by mor

SUBMITTER: Olszewski AE 

PROVIDER: S-EPMC9986854 | biostudies-literature | 2023 Mar

REPOSITORIES: biostudies-literature