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Use of artificial intelligence to enable dark nudges by transnational food and beverage companies: analysis of company documents.


ABSTRACT:

Objective

To describe the use of artificial intelligence (AI)-enabled dark nudges by leading global food and beverage companies to influence consumer behaviour.

Design

The five most recent annual reports (ranging from 2014-2018 or 2015-2019, depending on the company) and websites from 12 of the leading companies in the global food and beverage industry were reviewed to identify uses of AI and emerging technologies to influence consumer behaviour. Uses of AI and emerging technologies were categorised according to the Typology of Interventions in Proximal Physical Micro-Environments (TIPPME) framework, a tool for categorising and describing nudge-type behaviour change interventions (which has also previously been used to describe dark nudge-type approaches used by the alcohol industry).

Setting

Not applicable.

Participants

12 leading companies in the global food and beverage industry.

Results

Text was extracted from 56 documents from 11 companies. AI-enabled dark nudges used by food and beverage companies included those that altered products and objects' availability (e.g., social listening to inform product development), position (e.g., decision technology and facial recognition to manipulate the position of products on menu boards), functionality (e.g., decision technology to prompt further purchases based on current selections) and presentation (e.g., augmented or virtual reality to deliver engaging and immersive marketing).

Conclusions

Public health practitioners and policymakers must understand and engage with these technologies and tactics if they are to counter industry promotion of products harmful to health, particularly as investment by the industry in AI and other emerging technologies suggests their use will continue to grow.

SUBMITTER: Brooks R 

PROVIDER: S-EPMC9991714 | biostudies-literature | 2022 Mar

REPOSITORIES: biostudies-literature

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Publications

Use of artificial intelligence to enable dark nudges by transnational food and beverage companies: analysis of company documents.

Brooks Ruby R   Nguyen Duy D   Bhatti Asim A   Allender Steven S   Johnstone Michael M   Lim Chee Peng CP   Backholer Kathryn K  

Public health nutrition 20220302


<h4>Objective</h4>To describe the use of artificial intelligence (AI)-enabled dark nudges by leading global food and beverage companies to influence consumer behaviour.<h4>Design</h4>The five most recent annual reports (ranging from 2014-2018 or 2015-2019, depending on the company) and websites from 12 of the leading companies in the global food and beverage industry were reviewed to identify uses of AI and emerging technologies to influence consumer behaviour. Uses of AI and emerging technologi  ...[more]

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