Workflow interruption and nurses' mental workload in electronic health record tasks: An observational study.

ABSTRACT:

Background

Workflow interruptions are common in modern work systems. Electronic health record (EHR) tasks are typical tasks involving human-machine interactions in nursing care, but few studies have examined interruptions and nurses' mental workload in the tasks. Therefore, this study aims to investigate how frequent interruptions and multilevel factors affect nurses' mental workload and performance in EHR tasks.

Methods

A prospective observational study was conducted in a tertiary hospital providing specialist and sub-specialist care from June 1^st to October 31^st, 2021. An observer documented nurses' EHR task interruptions, reactions and performance (errors and near errors) during one-shift observation sessions. Questionnaires were administered at the

SUBMITTER: Shan Y 

PROVIDER: S-EPMC9996908 | biostudies-literature | 2023 Mar

REPOSITORIES: biostudies-literature