Interprofessional sense-making in the emergency department: A SenseMaker study.

ABSTRACT:

Background

Emergency Departments serve as a main entry point for patients into hospitals, and the team, the core of which is formed by doctors and nurses needs to make sense of and respond to the constant flux of information. This requires sense-making, communication, and collaborative operational decision-making. The study's main aim was to explore how collective, interprofessional sense-making occurs in the emergency department. Collective sense-making is deemed a precursor for adaptive capability, which, in turn, promotes coping in a dynamically changing environment.

Method

Doctors and nurses working in five large state emergency departments in Cape Town, South Africa, were invited to participate. Using the SenseMaker® tool, a total of 84 stories were captured over eight

SUBMITTER: Cunningham C 

PROVIDER: S-EPMC9997966 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature