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Tailored Strategies to Enhance Survey Response among Proxies of Deceased Patients.

ABSTRACT: OBJECTIVE:To enhance proxy survey responses for deceased cancer patients. DATA SOURCES:Two waves of surveys about care experiences of cancer chemotherapy patients (used for a value-based purchasing initiative), collected November 2016 through March 2017. STUDY DESIGN:Surveys were mailed to deceased patients (for proxy response) in the untailored first survey wave, and using a tailored strategy in the second wave. We compared proxy responses for deceased patients with and without the tailored approach. PRINCIPAL FINDINGS:A tailored survey approach improved the proxy response rate from 17.6 percent to 39.0 percent. CONCLUSIONS:Simple tailoring strategies can significantly enhance proxy response rates when surveying patients in a high mortality population. However, we were unable to address the impact of higher proxy response rates on response bias since we surveyed different patients in each wave.

SUBMITTER: Gu Q 

PROVIDER: S-EPMC6153175 | biostudies-other | 2018 Oct

REPOSITORIES: biostudies-other

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Tailored Strategies to Enhance Survey Response among Proxies of Deceased Patients.

Gu Qian Q   Hassol Andrea A   Creel Alisha A   Keating Nancy L NL  

Health services research 20180603 5

<h4>Objective</h4>To enhance proxy survey responses for deceased cancer patients.<h4>Data sources</h4>Two waves of surveys about care experiences of cancer chemotherapy patients (used for a value-based purchasing initiative), collected November 2016 through March 2017.<h4>Study design</h4>Surveys were mailed to deceased patients (for proxy response) in the untailored first survey wave, and using a tailored strategy in the second wave. We compared proxy responses for deceased patients with and wi  ...[more]