Ontology highlight
ABSTRACT: Objective
We tested if automated Personalized Self-Awareness Feedback (PSAF) from an online survey or in-person Peer Resilience Champion support (PRC) reduced emotional exhaustion among hospital workers during the COVID-19 pandemic.Method
Among a single cohort of participating staff from one hospital organization, each intervention was evaluated against a control condition with repeated measures of emotional exhaustion at quarterly intervals for 18 months. PSAF was tested in a randomized controlled trial compared to a no-feedback condition. PRC was tested in a group-randomized stepped-wedge design, comparing individual-level emotional exhaustion before and after availability of the intervention. Main and interactive effects on emotional exhaustion were tested in a linear mixed model.Results
Among 538 staff, there was a small but significant beneficial effect of PSAF over time (p = .01); the difference at individual timepoints was only significant at timepoint three (month six). The effect of PRC over time was non-significant with a trend in the opposite direction to a treatment effect (p = .06).Conclusions
In a longitudinal assessment, automated feedback about psychological characteristics buffered emotional exhaustion significantly at six months, whereas in-person peer support did not. Providing automated feedback is not resource-intensive and merits further investigation as a method of support.
SUBMITTER: Maunder RG
PROVIDER: S-EPMC10250283 | biostudies-literature | 2023 Jun
REPOSITORIES: biostudies-literature

Maunder Robert G RG Kiss Alex A Heeney Natalie N Wallwork Emma E Hunter Jonathan J JJ Johnstone Jennie J Wiesenfeld Lesley L Jeffs Lianne L McGeer Allison A Lee Kyla K Loftus Carla C Ginty Leanne L Wilkinson Kate K Merkley Jane J
General hospital psychiatry 20230609
<h4>Objective</h4>We tested if automated Personalized Self-Awareness Feedback (PSAF) from an online survey or in-person Peer Resilience Champion support (PRC) reduced emotional exhaustion among hospital workers during the COVID-19 pandemic.<h4>Method</h4>Among a single cohort of participating staff from one hospital organization, each intervention was evaluated against a control condition with repeated measures of emotional exhaustion at quarterly intervals for 18 months. PSAF was tested in a ra ...[more]