Investigation of Geographic and Macrolevel Variations in LGBTQ Patient Experiences: Longitudinal Social Media Analysis.

ABSTRACT:

Background

Discrimination in the health care system contributes to worse health outcomes among lesbian, gay, bisexual, transgender, and queer (LGBTQ) patients.

Objective

The aim of this study is to examine disparities in patient experience among LGBTQ persons using social media data.

Methods

We collected patient experience data from Twitter from February 2013 to February 2017 in the United States. We compared the sentiment of patient experience tweets between Twitter users who self-identified as LGBTQ and non-LGBTQ. The effect of state-level partisan identity on patient experience sentiment and differences between LGBTQ users and non-LGBTQ users were analyzed.

Results

We observed lower (more negative) patient experience sentiment among 13,689 LGBTQ users compar

SUBMITTER: Hswen Y 

PROVIDER: S-EPMC7428906 | biostudies-literature | 2020 Jul

REPOSITORIES: biostudies-literature