What makes an effective Quality Improvement Manager? A qualitative study in the New Zealand Health System.

ABSTRACT:

Purpose

Quality improvement is an international priority, and health organisations invest heavily in this endeavour. Little, however, is known of the role and perspectives of Quality Improvement Managers who are responsible for quality improvement implementation. We explored the quality improvement managers' accounts of what competencies and qualities they require to achieve day-to-day and long-term quality improvement objectives.

Design

Qualitative exploratory design using an interpretivist approach with semi-structured interviews analysed thematically.

Setting and participants

Interviews were conducted with 56 quality improvement managers from 15 (out of 20) New Zealand District Health Boards. Participants were divided into two groups: traditional and clinical quali

SUBMITTER: Akmal A 

PROVIDER: S-EPMC8751312 | biostudies-literature | 2022 Jan

REPOSITORIES: biostudies-literature