Providing Care Beyond Therapy Sessions With a Natural Language Processing-Based Recommender System That Identifies Cancer Patients Who Experience Psychosocial Challenges and Provides Self-care Support: Pilot Study.

ABSTRACT:

Background

The negative psychosocial impacts of cancer diagnoses and treatments are well documented. Virtual care has become an essential mode of care delivery during the COVID-19 pandemic, and online support groups (OSGs) have been shown to improve accessibility to psychosocial and supportive care. de Souza Institute offers CancerChatCanada, a therapist-led OSG service where sessions are monitored by an artificial intelligence-based co-facilitator (AICF). The AICF is equipped with a recommender system that uses natural language processing to tailor online resources to patients according to their psychosocial needs.

Objective

We aimed to outline the development protocol and evaluate the AICF on its precision and recall in recommending resources to cancer OSG members.

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SUBMITTER: Leung YW 

PROVIDER: S-EPMC9377447 | biostudies-literature | 2022 Jul

REPOSITORIES: biostudies-literature