Ontology highlight
ABSTRACT: Objective
We implemented a chatbot consent tool to shift the time burden from study staff in support of a national genomics research study.Materials and methods
We created an Institutional Review Board-approved script for automated chat-based consent. We compared data from prospective participants who used the tool or had traditional consent conversations with study staff.Results
Chat-based consent, completed on a user's schedule, was shorter than the traditional conversation. This did not lead to a significant change in affirmative consents. Within affirmative consents and declines, more prospective participants completed the chat-based process. A quiz to assess chat-based consent user understanding had a high pass rate with no reported negative experiences.Conclusion
Our report shows that a structured script can convey important information while realizing the benefits of automation and burden shifting. Analysis suggests that it may be advantageous to use chatbots to scale this rate-limiting step in large research projects.
SUBMITTER: Savage SK
PROVIDER: S-EPMC10797258 | biostudies-literature | 2024 Jan
REPOSITORIES: biostudies-literature
Savage Sarah K SK LoTempio Jonathan J Smith Erica D ED Andrew E Hallie EH Mas Gloria G Kahn-Kirby Amanda H AH Délot Emmanuèle E Cohen Andrea J AJ Pitsava Georgia G Nussbaum Robert R Fusaro Vincent A VA Berger Seth S Vilain Eric E
Journal of the American Medical Informatics Association : JAMIA 20240101 2
<h4>Objective</h4>We implemented a chatbot consent tool to shift the time burden from study staff in support of a national genomics research study.<h4>Materials and methods</h4>We created an Institutional Review Board-approved script for automated chat-based consent. We compared data from prospective participants who used the tool or had traditional consent conversations with study staff.<h4>Results</h4>Chat-based consent, completed on a user's schedule, was shorter than the traditional conversa ...[more]