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Using a chat-based informed consent tool in large-scale genomic research.


ABSTRACT:

Objective

We implemented a chatbot consent tool to shift the time burden from study staff in support of a national genomics research study.

Materials and methods

We created an Institutional Review Board-approved script for automated chat-based consent. We compared data from prospective participants who used the tool or had traditional consent conversations with study staff.

Results

Chat-based consent, completed on a user's schedule, was shorter than the traditional conversation. This did not lead to a significant change in affirmative consents. Within affirmative consents and declines, more prospective participants completed the chat-based process. A quiz to assess chat-based consent user understanding had a high pass rate with no reported negative experiences.

Conclusion

Our report shows that a structured script can convey important information while realizing the benefits of automation and burden shifting. Analysis suggests that it may be advantageous to use chatbots to scale this rate-limiting step in large research projects.

SUBMITTER: Savage SK 

PROVIDER: S-EPMC10797258 | biostudies-literature | 2024 Jan

REPOSITORIES: biostudies-literature

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Using a chat-based informed consent tool in large-scale genomic research.

Savage Sarah K SK   LoTempio Jonathan J   Smith Erica D ED   Andrew E Hallie EH   Mas Gloria G   Kahn-Kirby Amanda H AH   Délot Emmanuèle E   Cohen Andrea J AJ   Pitsava Georgia G   Nussbaum Robert R   Fusaro Vincent A VA   Berger Seth S   Vilain Eric E  

Journal of the American Medical Informatics Association : JAMIA 20240101 2


<h4>Objective</h4>We implemented a chatbot consent tool to shift the time burden from study staff in support of a national genomics research study.<h4>Materials and methods</h4>We created an Institutional Review Board-approved script for automated chat-based consent. We compared data from prospective participants who used the tool or had traditional consent conversations with study staff.<h4>Results</h4>Chat-based consent, completed on a user's schedule, was shorter than the traditional conversa  ...[more]

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