Civility Mentor: A Virtual Learning Experience.

ABSTRACT:

Background

Incivility and disrespect in health care weaken teamwork and collaboration, diminish communication, and can impact an individual's ability and willingness to speak up and advocate for patient care.

Problem

Evidence-based teaching strategies are needed to prepare nursing students to address incivility in academic and practice settings.

Approach

The authors describe a virtual learning experience designed to prepare students to prevent and address incivility in academic and health care environments and report preliminary assessment data from student users.

Outcomes

More than 90% of 22 000 student respondents indicated they were satisfied with the learning experience, were made aware of the consequences of incivility and its effects on patient safety, an

SUBMITTER: Clark CM 

PROVIDER: S-EPMC7329244 | biostudies-literature | 2020 Jul/Aug

REPOSITORIES: biostudies-literature