Ontology highlight
ABSTRACT: Objective
This exploratory study investigated occupational stress in restaurant work prior to and during the COVID-19 pandemic.Methods
The study was a mixed methods design conducted in two phases with biomarker data for stress, questionnaire data, and semi-structured interviews.Results
Results indicated elevated stressors elevated stress during normal shift conditions (P < 0.05), low job satisfaction, an effort to reward imbalance (P < 0.05), and the majority (72%, n = 28) of participants reporting discrimination at least a "few times a year." Interview data revealed four interrelated occupational stressors including: (1) financial hardships; (2) increased exposure to occupational health risks during the reopening phases; (3) increased workloads due to inadequate staffing and fewer hours; and (4) social and psychological pressures and ill treatment.Conclusion
These elements were reported prior to the COVID-19 pandemic and have persisted throughout with heightened impacts.
SUBMITTER: Lippert JF
PROVIDER: S-EPMC8887680 | biostudies-literature | 2022 Mar
REPOSITORIES: biostudies-literature

Lippert Julia F JF Hofman Nila Ginger NG Reyes Teofilo T
Journal of occupational and environmental medicine 20220301 3
<h4>Objective</h4>This exploratory study investigated occupational stress in restaurant work prior to and during the COVID-19 pandemic.<h4>Methods</h4>The study was a mixed methods design conducted in two phases with biomarker data for stress, questionnaire data, and semi-structured interviews.<h4>Results</h4>Results indicated elevated stressors elevated stress during normal shift conditions (P < 0.05), low job satisfaction, an effort to reward imbalance (P < 0.05), and the majority (72%, n = 28 ...[more]